Shipping & Delivery

At VIVIDSTORM New Zealand, we are committed to delivering premium home theater systems, including projectors, motorized projection screens, and laser TV cabinets, safely and efficiently to customers across New Zealand.

Our team works closely with trusted international and local logistics partners to ensure each order is handled with care from dispatch through to final delivery.

For purchases made and delivered to New Zealand, VIVIDSTORM will cover import-related duties and taxes, so customers do not need to pay additional import duty or tax upon delivery.

Projectors & Motorized Screens up to 120″ — New Zealand

For projectors and motorized screens up to 120″, delivery to New Zealand generally takes 4–11 business days from the date of dispatch, depending on the destination, courier schedule, and customs clearance.

Delivery times may vary for remote or rural areas. For a more accurate estimate, please contact our sales team or live support with your delivery address before placing your order.

Motorized Screens Larger Than 120″ — New Zealand

Motorized screens larger than 120″ are oversized items and are not normally stocked locally. These units are usually shipped via sea freight from our global warehouse.

Estimated delivery timeframe: approximately 4–8 weeks from order confirmation.

Before placing an order for screens over 120″, we recommend contacting our sales team to confirm availability, lead time, freight options, and delivery arrangements.

Motorized Laser TV Cabinets — New Zealand

All motorized laser TV cabinets are custom made to order and shipped via sea freight from our overseas factory.

Estimated delivery timeframe: approximately 8 weeks from order confirmation.

Because cabinets are custom-built and oversized, delivery times may vary depending on production schedule, vessel availability, customs clearance, and local freight coordination. Tracking details will be provided once the shipment has been dispatched and confirmed by the freight forwarder.

New Zealand & International Shipping

VIVIDSTORM also supports delivery to New Zealand and other international destinations through our wider global distribution network. Depending on product size, destination, and stock availability, orders may be shipped via DHL, UPS, FedEx, sea freight, or other trusted freight services.

For large-format screens, custom cabinets, and oversized products, special freight handling may be required to ensure safe delivery.

Global Distribution Network

VIVIDSTORM operates through a global distribution network with fully managed distribution facilities and logistics partners across key regions, including the United States, Canada, the United Kingdom, the United Arab Emirates, Japan, Australia, and Russia.

This network allows us to support customers worldwide with reliable product supply, international shipping options, and professional logistics coordination.

For shipping inquiries, accurate delivery estimates, freight costs, and product availability in your region, please contact our sales team or live support. From order confirmation to final delivery, VIVIDSTORM New Zealand is dedicated to providing a smooth, transparent, and reliable customer experience.